Frequently Asked Questions

  • Yes. Every Pearl & Laurel bracelet is handcrafted using natural gemstones selected for their unique beauty and quality. Because they are formed by nature, no two stones are exactly alike. Slight variations in color, pattern, translucency, and natural inclusions are expected and are part of what makes each bracelet one of a kind.

  • Each bracelet is handcrafted using natural gemstones, so every piece will be uniquely yours. While the overall design and stone selection remain the same, subtle differences in color, veining, pattern, and inclusions should be expected.

    Occasionally, decorative spacer beads or accent components may vary slightly due to supplier availability. Any substitutions are carefully selected to maintain the same overall aesthetic and quality.

  • Each bracelet is thoughtfully designed around an intention rather than a promise.

    Throughout history, many cultures have associated gemstones with symbolic qualities such as calm, courage, focus, hope, resilience, and compassion. We choose each stone as a meaningful reminder of the mindset you wish to carry throughout your day.

    Our bracelets are not intended to provide medical, psychological, or spiritual treatment.

  • Yes. Every bracelet is handcrafted specifically for your order to ensure the highest level of quality and attention to detail.

  • Most orders ship within 5–10 business days.

    Custom consultation orders require additional design time and are typically completed within 2–4 weeks, depending on the complexity of the project.

  • Absolutely.

    Our Custom Design Consultation is designed for those who want a bracelet—or an intentional stack of bracelets—created specifically around their daily routines, transitions, and personal intentions.

    Together we'll discuss your goals, lifestyle, and preferences before creating a personalized design exclusively for you.

  • Because each bracelet is handcrafted specifically for you, changes can only be made before production begins.

    If you need to update your order, please contact us as soon as possible.

  • Measure your wrist using a flexible measuring tape or a piece of string wrapped comfortably around your wrist.

    Compare that measurement to our Sizing Guide before placing your order.

    If you're between sizes, we generally recommend sizing up for a more comfortable fit.

  • We understand that sizing can sometimes be difficult.

    If your bracelet doesn't fit as expected, contact us within 14 days of delivery and we'll gladly discuss resizing options.

    (Custom consultation bracelets include one complimentary resize.)

  • Your bracelet should rest comfortably against your wrist without feeling tight or sliding excessively.

    A properly fitting stretch bracelet should move naturally while remaining secure during everyday wear.

  • To help preserve your bracelet:

    • Remove before swimming, showering, or exercising.

    • Avoid perfumes, lotions, and harsh chemicals.

    • Store in a dry location away from prolonged sunlight.

    • Wipe gently with a soft cloth when needed.

    With proper care, your bracelet can be enjoyed for years.

  • Yes.

    Our bracelets are designed for everyday wear, but like all handcrafted jewelry, they will last longer when treated with care and removed during activities that place excessive stress on the elastic cord.

  • Shipping options and rates are calculated during checkout.

    Occasionally, we may offer complimentary shipping promotions.

  • At this time, we primarily ship within the United States.

    If international shipping becomes available, it will be announced on our website.

  • Yes.

    Once your order ships, you'll receive an email with tracking information so you can follow its journey.

  • Because every bracelet is handcrafted to order, returns are accepted only for damaged or defective items.

    If your order arrives damaged, please contact us within 7 days of delivery so we can make it right.

  • Orders may be canceled before production begins.

    Once your bracelet enters production, cancellations are no longer possible because materials have already been allocated specifically for your piece.

  • Your consultation is a personalized design experience.

    We'll discuss:

    • Your daily routines and transitions

    • The intentions you'd like to cultivate

    • Preferred gemstones and colors

    • Personal style preferences

    • Bracelet sizing

    • Your final bracelet or bracelet stack recommendation

    Following the consultation, you'll receive a thoughtfully designed recommendation before your bracelet is handcrafted.

  • The consultation fee will be subtracted from the purchase price of a custom bracelet. Custom bracelets begin at a cost of $125 and may increase depending on materials selected.

    Nonrefundable once design work has begun.
    100% applicable toward custom jewelry.
    Valid for 30 days following the consultation.
    Not applicable to ready-to-order products.

  • No.

    Pearl & Laurel bracelets are intended as meaningful, tangible reminders of the intentions you choose to carry throughout your day.

    While many gemstones have rich historical and cultural symbolism, our products are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

  • Our bracelets aren't meant to change who you are—they're meant to remind you of who you're striving to be.

    Whether you're moving from parent to professional, caregiver to friend, or simply transitioning through the moments of your day, each bracelet serves as a quiet, tangible reminder to pause, reconnect with your intentions, and move forward with purpose.

  • We would love to hear from you. If you have a question that isn't answered here, please reach out through our Contact page. We're always happy to help you choose the bracelet that's right for you or answer questions about custom designs, sizing, or your order.